Term of use

1. Acceptance of Terms

By accessing or using the Big Rig Glass website located at bigrigglass.com (“Site”), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this Site. Big Rig Glass reserves the right to update these terms at any time without prior notice. Continued use of the Site following any changes constitutes your acceptance of the revised terms.

2. About Big Rig Glass

Big Rig Glass is a locally owned, veteran-operated auto glass company serving Portland, Wilsonville, and surrounding Oregon communities since 2000. We provide windshield replacement, auto glass repair, ADAS calibration, RV glass, semi-truck glass, and fleet services. Our contact information is as follows:

Big Rig Glass 📞 (503) 694-9793 ✉️ info@bigrigglass.net 🌐 bigrigglass.com

3. Use of the Site

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You may not:

• Use the Site to transmit any unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any part of the Site or its related systems
• Use any automated tools, scrapers, or bots to collect data from the Site
• Post or transmit any content that is false, misleading, defamatory, or harmful
• Impersonate Big Rig Glass, its employees, or any other person or entity

4. Quote Requests and Service Inquiries

Submitting a quote request through our online form does not constitute a binding service agreement. All quotes are estimates only and are subject to change upon physical inspection of the vehicle. Big Rig Glass reserves the right to decline any service request at its discretion. Appointment availability is not guaranteed until confirmed by a Big Rig Glass representative.

5. SMS and Text Communications

By providing your phone number on our quote request form, you consent to receive text messages from Big Rig Glass regarding your appointment, service updates, and follow-up communications. Message and data rates may apply. Message frequency will vary. You may opt out at any time by replying STOP. For assistance, reply HELP. Big Rig Glass does not sell or share your phone number with third parties for marketing purposes.

6. Intellectual Property

All content on this Site — including text, images, logos, graphics, icons, and service descriptions — is the property of Big Rig Glass or its content providers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or republish any content from this Site without the prior written consent of Big Rig Glass.

7. Third-Party Links

This Site may contain links to third-party websites, including insurance carriers, fleet partners, and review platforms. These links are provided for convenience only. Big Rig Glass does not endorse, control, or assume responsibility for the content, privacy practices, or accuracy of any third-party site. Accessing third-party sites is done at your own risk.

8. Disclaimer of Warranties

This Site is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. Big Rig Glass does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. All service-related information on this Site — including pricing estimates, availability, and timelines — is subject to change without notice.

9. Limitation of Liability

To the fullest extent permitted by Oregon law, Big Rig Glass shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this Site or reliance on any information provided herein. This includes, without limitation, loss of revenue, data, or business opportunity. Our total liability to you for any claim arising from use of this Site shall not exceed $100.

10. Service Warranties

Warranties on glass installations and repairs are provided separately at the time of service and are subject to the specific terms communicated to you by a Big Rig Glass technician or representative. Information on this Site regarding warranty coverage is general in nature and does not constitute a binding warranty agreement.

11. Privacy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review our Privacy Policy at bigrigglass.com/privacy-policy to understand how we collect, use, and protect your information.

12. Cookie Policy

This Site uses cookies to improve your browsing experience and analyze Site traffic. By continuing to use this Site, you consent to our use of cookies in accordance with our Cookie Policy, available at bigrigglass.com/cookie-policy.

13. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Multnomah County, Oregon.

14. Changes to These Terms

Big Rig Glass reserves the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated effective date. We encourage you to review these terms periodically. Your continued use of the Site after any modifications constitutes your acceptance of the updated terms.

15. Contact Us

If you have any questions about these Terms of Use, please contact us:

Big Rig Glass 📞 (503) 694-9793 ✉️ info@bigrigglass.net 🌐 bigrigglass.com